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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Model: UN60FH6200 Software: T-MST10PAUSC-2004.0 Vertical

Customer Question

Model Cod: UN60FH6200
Software: T-MST10PAUSC-2004.0
Vertical line down left side of monitor.
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JA: How long has this been going on?
Customer: Couple of weeks.
JA: What troubleshooting have you tried?
Customer: Had cable provider confirm that it was not related to them.
JA: What is the exact make and model of your tv? And how long has this been an issue?
Customer: Samsung...65" Smart TV.
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: We tried different imputss such as; TV, DVD, etc. and vertical line appears on all screens.
Submitted: 12 months ago.
Category: TV
Expert:  Jack replied 12 months ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you are ready to proceed ?
Note that I need time to type and research for parts and info if needed so don't be surprised if there are delays between replies

Expert:  Jack replied 12 months ago.

If you open the TV's own menu , does it cover those lines or you can still see them atop the menu ?