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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Horizontal shadow across screen approx. 1/3 from bottom,

Customer Question

Horizontal shadow across screen approx. 1/3 from bottom
JA: How long has this been going on?
Customer: couple of months
JA: What troubleshooting have you tried?
Customer: unplug hold pwr button the repower
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: nope
Submitted: 12 months ago.
Category: TV
Expert:  Jack replied 12 months ago.

Hi , I`m Jack
Perhaps I can help you with this problem , a few questions coming up

Expert:  Jack replied 12 months ago.

Are we talking about a lcd or plasma tv ?

If you open the TV's own menu , is it also affected by this or shows up normal/clear ?