How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

The tv won't turn on! It a 48" model. Just bought it in

Customer Question

Good morning! The tv won't turn on!
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: It a 48" model. Just bought it in March.
JA: What troubleshooting have you tried?
Customer: Nothing as yet. The cable seems to be working but the tv won't go on.
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No I think that's it!
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you are ready to proceed ?

By the way , I may not need the model number if there is a problem to retrieve it from the back cover but the brand name could be useful

Expert:  Jack replied 1 year ago.

Your other post is a duplicate , please do not respond to it and respond here

Expert:  Jack replied 1 year ago.

Here is something for you to try ;
Unplug the TV's power cord and hold the power button directly on the tv ,keep holding it for 20 secs or so then let the tv sit unplugged for a couple of minutes before you try it again.

On newer vizio the power button is at the back lower left side