Facing TV Problems? Ask a TV Technician.
I'm not sure if you're having problems replying? Please don't try to reply to the e-mail the site sends you. Instead use the link to get to the site page and reply here.
1) What is the full model number off of the back of the TV?
2) When the screen and sound go out, if you press MENU or Input/Source on the RCA remote, will these indicators show on screen?
3) When the AV go out does the screen stay "backlight" (meaning slightly lighter than if the set were off)?
Do you need assistance with this?