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Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14770
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Message no cable connected. Also message Anynet+ not

Customer Question

message no cable connected. Also message Anynet+ not connected
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: Samsung UN55JU6700FXZA curved LED 4k ULT
JA: What troubleshooting have you tried?
Customer: plugging and unplugging the HDMI cables, turned devices on and off
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.



The set is reporting that its not receiving signals you have rebooted the satellite\cable box by un-plugging the box from wall-power waiting 5 mins then re-plugging back in again?

Let me know please


Expert:  Anthony_Infotech replied 1 year ago.

It would be a good idea to do the same with the TV at the same time

Expert:  Anthony_Infotech replied 1 year ago.

How has this worked out please?