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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a mod.s2121w-DO sound stand. My remote control

Customer Question

I have a mod.s2121w-DO sound stand. My remote control stopped working, I changed the batteries still no help. I bought a new remote control plus new batteries, still no response. I can operate with the side buttons,not very easy.Is there something else i can do? My unit is 2 years old no warranty.
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you are ready to proceed ?

Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Jack replied 1 year ago.

Can you please give me the tv`s model number written on the back cover ?

Customer: replied 1 year ago.
I need help please phone me at(###) ###-####
Expert:  Jack replied 1 year ago.

O.k but i cant phone right now and you will have to accept my phone offer in about 10 minutes , sorry but this has to be done through the website .

In the mean time PLEASE let me have the tv`s model number ???