TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

When turned on, only get a screen with many lines ,changing

Customer Question
When turned on, only get...
When turned on, only get a green screen with many lines ,changing to many colors
Submitted: 1 year ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 11 minutes by:
8/10/2016
TV Technician: Louie, Technician replied 1 year ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi Oliver and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, let's go through a review of the basics; have you tried unplugging for an extended period of time? ...and then plugging back in but into another outlet?

Then determine if the described symptom would exhibit itself immediately upon plugging back in? ...or only after attempting to turn on?

And even with "...green screen...lines...changing to many colors...", is there still sound?

And as this would almost always be an internal hardware issue, are you then considering a DIY (do-it-yourself) repair approach? If yes, do you have access to and familiar with a multi-meter and even perhaps a soldering iron?

Ask Your Own TV Question
Customer reply replied 1 year ago
Green screen on when plugged in. There is no picture or sound -- only the green screen. nothing changes when I try to change channels, or mode (input)
TV Technician: Louie, Technician replied 1 year ago

Appreciate the post back Oliver.

And as posted above; ...are you then considering a DIY (do-it-yourself) repair approach?

Ask Your Own TV Question
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have model #SB3621n-E8. I have a problem and hope you can
Hello I have model #SB3621n-E8. I have a problem and hope you can help … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
I have bought a New Samsung 6 series UHD TV and a second
I have bought a New Samsung 6 series UHD TV and a second hand Klip Wtreme Sound bar, I cannot seem to connect the soundbar and get it to work … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
What blue tooth speakers would work with an lg 2.1 300 watt
what blue tooth speakers would work with an lg 2.1 300 watt sound bar? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
My WD65736 DLP tv still shows a beautiful picture and
My WD65736 DLP tv still shows a beautiful picture and operates perfectly except it has developed several white spots randomly across the screen. Is this a dust problem? If so, how do I cleanup the pro… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I purchased a new 50" Visio last year. Great picture, but
I purchased a new 50" Visio last year. Great picture, but keeps freezing up. I read this is a fairly common problem with these? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
I just broke the neck of the glass pedastyle stand for this
I just broke the neck of the glass pedastyle stand for this RCA 24”full screen led lcd hdtv with dvd … read more
stevenl1469
stevenl1469
26 satisfied customers
Cannot change channel. E550vl sn#lasphcal2201544 don't know
the volume works the picture is ok, cannot change channel… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
Sony TV KDL65W85OC sound suddenly quit, TV not on mute and
Sony TV KDL65W85OC sound suddenly quit, TV not on mute and no headphones ever used with TV … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
The flat screen monitor has a flashing on/off button the
The flat screen monitor has a flashing green on/off button the instant power is applied. Even when the monitor is not connected to a computer. The instant power is applied to the monitor, the on/off l… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
My tv suddenly shut off and I don't know what to do. (I
My tv suddenly shut off and I don't know what to do. (I already tried unplugging it and then plugging it back in) … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
It works great but I can't adjust the picture to see the
It works great but I can't adjust the picture to see the score on the games or the school closings on the bottom … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
Our tv will not turn on with the remote and the remote from
Our tv will not turn on with the remote and the remote from Direct tv but will come on when using the buttons on the tv … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
Unable to hook up Sony wireless headphones. We're do they
Unable to hook up Sony wireless headphones. We're do they get hooked into on the back of the TV.. … read more
Louie
Louie
Technician
2,950 satisfied customers
My magnavox tv won't stay on it is connected to both cable
my magnavox tv won't stay on it is connected to both cable and roku. when i turn it on it stays on for only a few seconds, then turns off. is it the remote or the tv? foe a day or two before this prob… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I called yesterday and spoke to a person about my TV that I
I called yesterday and spoke to a person about my TV that I purchased on Nov 18 and it is dead. I also got an email asking for my proof of purchase but the email keeps bouncing back. I have a 75 inch … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have been trying to register the airfryer i bought from
I have been trying to register the airfryer i bought from Harver Norman this a.m. None of your sites allow me to do this.How do I register purchase? … read more
Louie
Louie
Technician
2,950 satisfied customers
There is no sound anymore. It just stopped all of a sudden!
There is no sound anymore. It just stopped all of a sudden! Any suggestions? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I HAVE A MITSUBISHI MODEL L65-A90 TV and when i turn it on
I HAVE A MITSUBISHI MODEL L65-A90 TV and when i turn it on it turn right off again … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x