Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
1) What exactly do you see on the screen right now- anything at all?
2) What is connected to the TV (cable/SAT box, DVD, etc.)?
3) If you shut the TV off and turn it back on, does the Samsung welcome screen display?
Let me know when you're able to see my reply.