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Mijn Sony Bravia is op geen enkele manier aan te krijgen.

Customer Question
Alle stekkers al uitgetrokken en...
Mijn Sony Bravia is op geen enkele manier aan te krijgen. Alle stekkers al uitgetrokken en weer ingestopt. Ze slaat niet aan als ik op de groene knop om aan te zetten. Telenet heeft in de omgeving werk en gedaan maar alles is volgens hen in orde. Lijkt of tv geblokkeerd is
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Sony Bravia can juli vorig jaar. Zoek de juiste gegevens op van de tv
JA: What troubleshooting have you tried?
Customer: Achter aan op knop aanzetten gedrukt. Alle knoppen op afstandsbediening gedrukt: digitaal - analoog, tv-radio, synchronisatie menu, exitaction menu, guide menu....
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: Story, vind geen pijl
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Ik heb het typenummer Sony Bravia KDL-43W80xC
Submitted: 1 year ago.Category: TV
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8/5/2016
TV Technician: Nathan, Installer replied 1 year ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 27,321
Experience: Custom home theater installer, authorized dealer top brands.
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Hi, I'm Nathan.

Sorry to hear that you're having trouble with this but I'll do my best to help you, Saar.

Unfortunately I do not speak Dutch, but if you are ok with english, or a web translation, I'll try to help.

Can you see any of the sony menu screens?
Do you get audio?

Het spijt ons dat u problemen ondervindt met dit, maar ik zal mijn best doen om u te helpen, Saar.

Helaas heb ik geen Nederlands spreken, maar als je zijn ok met Engels, of een webpagina vertaling, zal ik proberen te helpen.

Ziet u een van de sony menuschermen?
Heeft u audio te krijgen?

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Customer reply replied 1 year ago
Néé, helemaal niet. Zwart scherm.
Customer reply replied 1 year ago
Geen audio, helemaal niets. Tv geblokkeerd?
TV Technician: Nathan, Installer replied 1 year ago

Thank you for confirming, Saar.

Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, often a faulty power supply or main/control board, though there are many possible failure points. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc).

There is one step you can take here, both as a possible fix, as well as a diagnostic evaluation:
1) Unplug the power cord from the outlet

2) Wait at least 1 hour (60+ Minutes)

3) Press and hold the power button (on the set, not the remote) for 60 seconds
4) Keep holding power button while plugging back in, and for another 60 seconds after. When plugging back in, go directly to the wall outlet, bypassing any power strips or surge protectors.

If this reset process does not work, it would unfortunately confirm an internal hardware failure.

This is something that would require repairs to correct; if the tv was purchased less than 12 months ago, it would still be under the sony warranty and they would repair it for you.

If beyond the warranty, you’ll find a typical repair at a local shop to be around $300 for diagnostics, parts, and labor.

For a tv of this size however, if beyond the warranty period, replacement will make more sense. You can get a brand new LED tv with a fresh warranty in the same $300 range.

Depending how you’d like to proceed here, I can help with finding parts, finding a repair shop, or recommending replacement options. Just let me know.

Best regards, ***** ***** for the news,

Nathan

-----

Bedankt voor de bevestiging, Saar.

Helaas, de problemen die je ondervindt zijn symptomatisch voor een interne hardware defect, vaak een defecte voeding of hoofd- / control board, al zijn er veel mogelijke mislukking punten. Dit probleem kan een fabricagefout, maar wordt ook vaak veroorzaakt door een power event (schok / surge, langdurig over / onder spanning staat, etc).

Er is één stap kan hier bestaan ​​zowel als mogelijke oplossing, en een diagnostische evaluatie:
1) Trek de stekker uit het stopcontact
2) Wacht minstens 1 uur (60 + minuten)
3) Houd de aan-uitknop (op de set, niet de afstandsbediening) gedurende 60 seconden
4) Houd houdkracht knop tijdje terug inpluggen in, en nog eens 60 seconden na. Toen weer in te steken, ga direct naar het stopcontact, het omzeilen van stekkerblokken of overspanningsbeveiliging.

Als dit reset proces niet werkt, zou het helaas bevestigen een interne hardwarefout.

Dit is iets dat reparatie zou vereisen corrigeren; als de tv minder dan 12 maanden geleden is gekocht, zou het nog steeds onder de sony garantie en ze zou het te repareren voor u.
Als na de garantieperiode, dan heb je een typische reparatie bij een plaatselijke winkel te vinden voor rond de $ 300 voor diagnostiek, onderdelen en arbeid.
Voor een tv van deze omvang echter, als na de garantieperiode, vervanging zal meer zin te maken. U kunt een nieuwe LED-tv te komen met een nieuwe garantie in dezelfde $ 300 range.

Afhankelijk van hoe je wilt om hier te gaan, kan ik helpen bij het vinden van onderdelen, het vinden van een reparatiewerkplaats, of het aanbevelen vervanging opties. Laat het me weten.

Met vriendelijke groet, en excuses voor het nieuws,
Nathan

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TV Technician: Nathan, Installer replied 1 year ago

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