Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
What is the complete model number of the tv?Is everything routed through the tv?IF so, can you reroute your connections, so that the cable/satellite/dvd/etc are running directly to the jbl, and let me know if you can get sound out of it that way?