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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Both Comcast and WOW have been telling me my TV is "dying.

Customer Question

Both Comcast and WOW have been telling me my TV is "dying. When I turn the set on the ON button turns to green flickers and then green comes on.. However, I have no picture or sound . If I repeat these steps (red to green) three or four times, the tv more than often starts right away. And I have a beautiful picture. When I turn the set off and want to start it the next day, I have to go through the "red and green" again. Sometimes it takes an hour and other times 10 minutes.
Submitted: 11 months ago.
Category: TV
Expert:  Jack replied 11 months ago.

Hi , I`m Jack , i will be helping you today
Can you please send me a reply when you are ready to proceed ?

Expert:  Jack replied 11 months ago.

How old is this tv ?

Can you check the model again please , this one is not a lg model number