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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Screen w/black vertical lines. Sound ok. 37" vizio 6 years

Customer Question

Gray screen w/black vertical lines. Sound ok. 37" vizio 6 years old.
JA: How long has this been going on?
Customer: For the last 2 or 3 months it would do it in the morning then clear up and be ok the rest of the day. Now no picture at all.
JA: What troubleshooting have you tried?
Customer: None
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 11 months ago.
Category: TV
Expert:  Jack replied 11 months ago.

Hi , I`m Jack
Perhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;

When you say " Now no picture at all " do you mean the screen is blank now or you just have those lines ?

I would also require the tv`s model number on the back cover please ?