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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The led light remains red whether I use the remote or the

Customer Question

the led light remains red whether I use the remote or the power button. If I unplugged it it will come on. However this is occurs more often and I have to unplug more than one time. The tv is a westinghouse DW50F1Y1
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Westinghouse DW50F1Y1 3 to 4 years old
JA: What troubleshooting have you tried?
Customer: none
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. Please reply back when you're ready to proceed.

Expert:  Shahid replied 1 year ago.

- Was there any storm in area that caused this problem in TV?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
I am ready
Expert:  Shahid replied 1 year ago.

OK, does power light respond even for a second when push power button on TV or its remote?

Customer: replied 1 year ago.
no,only after I unplug and plug back in