How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jack Your Own Question
Jack, Technician
Category: TV
Satisfied Customers: 9790
Experience:  40 years experience as audio,video repair and installation tech
Type Your TV Question Here...
Jack is online now
A new question is answered every 9 seconds

Missing remote; need to change the picture size, I don't use

Customer Question

missing remote; need to change the picture size
JA: How long has this been going on?
Customer: I don't use this tv often, this is the first time in a few months
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: I am trying to connect it to my computer
JA: What troubleshooting have you tried?
Customer: Sylvania; Model no. LC195ssx
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: June 2009
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hi , I`m Jack
Perhaps I can help you with this problem

Expert:  Jack replied 1 year ago.

The buttons directly on the tv can be used to navigate the TV's menu , give me a few minutes and I will show you how its done and where to go for the PC adjust options

Customer: replied 1 year ago.
this TV has no remote and I want to adjust the picture size, but there's no picture size option when I go into the setup
Expert:  Jack replied 1 year ago.

O.k so you already know how to use the buttons on the tv to navigate the menu ?

Expert:  Jack replied 1 year ago.

This would save time

Customer: replied 1 year ago.
I know how to navigate through setup using the volume and channel buttons
Expert:  Jack replied 1 year ago.

O.k then I`ll tell you what you need and also give you the manual that describes it quite good

Customer: replied 1 year ago.
Expert:  Jack replied 1 year ago.

Open the menu and scroll down to DETAILS , open this and go to PC SETTINGS , open this and you will see the horizontal and vertical adjust but I would try the AUTO ADJUSMENT and that may be all you need

Here is the manual , look on page 30 ;

f that answers your question please do not forget to rate by clicking on the star icons at the top, then click on Submit so i get paid for my time helping you .
Also note that it will not close this post , you can come back here at any time if you have questions.
Thank you

Customer: replied 1 year ago.
the PC settings are unavailable
Expert:  Jack replied 1 year ago.

Are you in tv mode and the tv connected VGA , hdmi wont do here

Expert:  Jack replied 1 year ago.

I meant the tv set to the PC input

Customer: replied 1 year ago.
At the bottom of the PC Settings page it say This item is currently unavailable
Customer: replied 1 year ago.
I am in PC mode now
Customer: replied 1 year ago.
but it still wont go
Expert:  Jack replied 1 year ago.

You need to be connected VGA and the input set to PC

Expert:  Jack replied 1 year ago.

got any picture on that screen , any VGA signal ?

Customer: replied 1 year ago.
I do I get VGA connected?
Expert:  Jack replied 1 year ago.

Not aclue then , I`m opting out

Customer: replied 1 year ago.
Good bye?
Expert:  Aric replied 1 year ago.

Hello, This is Aric a different expert. Jack had to run and assist another customer at the moment, but I will be glad to help you.

VGA is the term for a standard "Video Graphics Array" cable- which is the most commonly used cable to connect a PC to a monitor. So what Jack was saying was that the settings he provided will ONLY work, if your PC is connected to the TV using a VGA cable. So in order to do this, you remove the HDMI connection between the PC and the TV and will instead use this cable here (which is also commonly available from Radio Shack, Wal-Mart, Best Buy, etc.):

Customer: replied 1 year ago.
No I understand what the cable is; regardless it's not letting me swtich the PC settings
Expert:  Aric replied 1 year ago.

Do you have that cable connected and is the TV in the PC Input mode?

Customer: replied 1 year ago.
Also, I want to connect using HDMI not VGA
Customer: replied 1 year ago.
I am more worried about changing the picture size of my tv at the moment; if you can't help I just want a refund
Customer: replied 1 year ago.
Customer: replied 1 year ago.
just switched the HDMI to the VGA; the VGA is not connected to my computer though
Customer: replied 1 year ago.
Still nothing
Expert:  Jack replied 1 year ago.

This is Jack again .

So yesterday when i was asking you about the VGA , you were actually in HDMI !?

No wonder it did not work and now i`m not sure how you figure you will get a signal if the cable is not connected to the PC ???!!!

Connect that vga cable at both ends , tv and pc then set the tv to PC or RGB input and you WILL have control over it .

It will NOT work in HDMI