How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Own Samsung Model PNV50345081dXZA and it "turned itself off"

Customer Question

Own Samsung Model PNV50345081dXZA and it "turned itself off" and will not turn back on?
Submitted: 12 months ago.
Category: TV
Expert:  Mike G. replied 12 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-Have you tried turning the tv on using the buttons on the tv itself?

-Is the power LED on the tv blinking or on or off or?


** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Customer: replied 12 months ago.
tried the tv on off button on the tv itself
Power bot***** *****ght indicates "OFF"
Expert:  Mike G. replied 12 months ago.

So the power LED is on solid red, correct?

Customer: replied 12 months ago.
Customer: replied 12 months ago.
I would like to discontinue this process completely.
Customer: replied 12 months ago.
Please cancel this request