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My remote original sharp tv remote will not sync with my tv

Customer Question
My remote original sharp tv remote will not sync with my tv
Submitted: 1 year ago.Category: TV
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Answered in 3 minutes by:
7/29/2016
TV Technician: Louie, Technician replied 1 year ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,557
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number of the Sharp TV.

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Customer reply replied 1 year ago
Sharp Aquos LC32LE653U
TV Technician: Louie, Technician replied 1 year ago

Appreciate the additional information.

Would the Sharp Aquos LC32LE653U turn on and operate as expected using the rear panel controls?

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Customer reply replied 1 year ago
Back controls operate tv, hdmi, photos...etc. can turn volume up and down. Need to plug and unplug to turn off/on
Customer reply replied 1 year ago
Cable box will turn channels but not volume
TV Technician: Louie, Technician replied 1 year ago

I understand.

...and the model number of the cable box please? Additionally, please describe how the cable box is connected to the TV using what kind of cable(s).

For tests purposes of "...Back controls operate tv...Need to plug and unplug to turn off/on...", can you please disconnect any and all inputs to the TV? ...and then try again turning it On/Off using the back button?

Please note which cable is connected where.

Thanks.

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Customer reply replied 1 year ago
Don't even have cable box connected
Customer reply replied 1 year ago
There is only one button on back. It doesn't operate on off
TV Technician: Louie, Technician replied 1 year ago

Sorry Jim but I was under the impression that a cable box is connected based on "...Cable box will turn channels but not volume..."

Still, there is a partial test to confirm if the "...original sharp tv remote..." is working or not. With fresh batteries correctly installed, point the remote towards the lens of an active digital camera. For every press of any/all button(s) on the remote, there should be a bright light that would register on the LCD screen of the camera.

No light, no infrared transmission from the remote; remote most likely faulty.

On the otherhand, if the remote is good, then consider a possible IR sensor hardware concern in the unit itself.

Please post back results of camera test.

Click HERE.

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Customer reply replied 1 year ago
No ...only unplugging
TV Technician: Louie, Technician replied 1 year ago

I understand.

Please try the camera test.

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Customer reply replied 1 year ago
HDMI hdmi2 tv component home network
Customer reply replied 1 year ago
Can move between these options
TV Technician: Louie, Technician replied 1 year ago

Please try the camera test for the Sharp remote.

Thanks.

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Customer reply replied 1 year ago
Ok you're not able to help. Ty anyway
TV Technician: Louie, Technician replied 1 year ago

Good luck with the Sharp.

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Louie
Louie
Louie, Technician
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Satisfied Customers: 2,557
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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