Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be assisting you. I'msorry you're having problems. In order to assist you, I need to ask for more info:
1) When did this problem occur?
2) When the screen goes black, if you grab the original Sony remote and pull up the HOME/MENU- does the TV's own MENU display?
Do you need assistance with this?