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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I am trying to connect my new sharp roku tv to my satellite

Customer Question

i am trying to connect my new sharp roku tv to my satellite and i'm having no luck.
JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?
Customer: i just received it this morning. LC-50LB481U
JA: What troubleshooting have you tried?
Customer: Setup gives me 3 satellite options. I've tried all 3
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no--thanks
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

- Is it satellite box you trying to connect to TV?

- What type of cord used to connect satellite box to TV?


Customer: replied 1 year ago.
Satellite box using cord that has always connected to my tvs
Expert:  Shahid replied 1 year ago.

OK, what input of TV is connected to satellite box?

Is it HDMI input or AV input?