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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Screen is black.

Customer Question

screen is black.
Submitted: 1 year ago.
Category: TV
Customer: replied 1 year ago.
this question has nothing to do with a TV. It's my Toshiba NB255 whose screen is black.
Expert:  Master Fix It replied 1 year ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem

, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

How old is your TV?

Did the screen go black while you were watching the TV?

Or was it in this condition when you turned on one day?

Thank you

Tech Michael

Customer: replied 1 year ago.
Michael, my problem is not a tv but a toshiba nb255 noebook computer.
Customer: replied 1 year ago.
I want to cancel. please do not charge my credit card.
Expert:  Master Fix It replied 1 year ago.

Hi I understand it came in a as TV lol

I still need the same questions answered so I can help you, the issue is similar in this case;-)

Thank you

Tech Michael

Expert:  Master Fix It replied 1 year ago.

Please let me knwo if you would still like advice on your computer?

I am only a technician but if you wish a refund, I will let Customer service knwo about that?


Tech Michael