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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Tv came on this am now nothing. Reset surge protector

Customer Question

Tv came on this am now nothing. Reset surge protector several times. Cable box and DVD player come on. Samsung 6000 50" please help or do I call a repairman?
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

1- Could you please get me the complete model number written on back of TV?

2- Have you tried to plug TV power cord directly into wall outlet?


Customer: replied 1 year ago.
When i unplugged surge protector it disconected my wifi. I got it fixed in the surge protector
Expert:  Shahid replied 1 year ago.

OK, so problem is resolved and TV is working now?