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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14891
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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The tv has lines throuhout the picture and is jumping on the

Customer Question

The tv has lines throuhout the picture and is jumping on the right bottom?
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

Can you please get me the full model number found on the back of the set?the number you sent is not correct thanks

Anthony

Customer: replied 1 year ago.
XBR65X900A
Expert:  Anthony_Infotech replied 1 year ago.

Hi

OK to rule out any satellite or cable box you may be using do you have another input to try like a DVD or bluray player ?or a game?if so is it the same using that?

Anthony

Expert:  Anthony_Infotech replied 1 year ago.

How is this check working out please?

Anthony

Customer: replied 1 year ago.
We have unhooked the direct tv and the lines remain
Expert:  Anthony_Infotech replied 1 year ago.

Would it be possible for you to upload a picture?you can do that by using the paperclip on your tool bar this is not essential but may help

Anthony

Customer: replied 1 year ago.
I am using my iphone
Expert:  Anthony_Infotech replied 1 year ago.

I take it you cant do that then

Just a couple more questions then how\thick or thin are these lines?

Are they dark or colored lines?

If you press the menu button of the sets own remote control are the lines OVER the menu?

Anthony