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Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14679
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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I have a Samsung LED TV (UN65F7100) with a backlight issue.

Customer Question

I have a Samsung LED TV (UN65F7100) with a backlight issue. There is a horizontal "dark" ban in the middle of the TV. When the TV has been off for a while and I turn it on, it takes a few minutes for the issue to appear.
I figure its either a bad LED band or a bad LED power supply. How do I figure out which?
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.



If you press the menu button of the sets own remote control is the band OVER the menu too please?


Customer: replied 1 year ago.
it is over the menu and when I run the diagnostic it is over all the diagnostic images.
Expert:  Anthony_Infotech replied 1 year ago.

Its very likely to be a bad t-con board this drives the LCD panel you will need to replace it do you think you can do this work yourself?I will provide all the necessary info to do that, just to emphasize this is a plug in board


Customer: replied 1 year ago.
I can perform that work, but I'm pretty sure its not the t-con board, since the problem is horizontal. Also, its definitely a backlighting issue, not an issue with the LCD panel, as the picture is fine, just missing the backlight.
Customer: replied 1 year ago.
just to add more detail, if I turn the backlight off, the picture looks dark, but uniform (no issue). When I turn it up, I see the dark ban on the image.