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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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We have a new Vizio TV that we purchased at Costco. Last

Customer Question

We have a new Vizio TV that we purchased at Costco. Last night, the picture stopped working. What can we do?
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

Sorry you are having trouble here

Do you sound please?

Is the screen black?

Anthony

Customer: replied 1 year ago.
The screen is black. The sound works well.
Expert:  Anthony_Infotech replied 1 year ago.

OK press the menu button of the sets own remote control does the menu come up or not please?

Anthony

Customer: replied 1 year ago.
My iPhone just ran out of electrons. Could you just call me on my regular phone? (###) ###-####
Expert:  Anthony_Infotech replied 1 year ago.

Sorry I cant take a phone call myself right now I have problems myself with that I can continue texting however

Expert:  Anthony_Infotech replied 1 year ago.

Its been a few hours\days now since you submitted your question however I have not seen any replys here what you need to do is just reply back here their will be a box for you to type in and just let me know the info above please and we just move on a step at a time, its and info gathering exercise about your issue then an answer or conclusion.

Let me know please

Anthony