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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14670
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Mw20fm3 television (combo flat color tv/video cassette

Customer Question

mw20fm3 television (combo flat color tv/video cassette recorder/dvd video player)
The DVD function no longer operates as the open/close function does not work.
Any advice?
Thank you,
Kimberly Morse
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

When you press open\close can you hear the motor operate but the draw does not open?

Anthony

Customer: replied 1 year ago.
No sound at all times unfortunately
Expert:  Anthony_Infotech replied 1 year ago.

And that is with the remote and on the unit itself?

Customer: replied 1 year ago.
Both ��
Expert:  Anthony_Infotech replied 1 year ago.

OK if the motor is not being driven you cant hear any signs of a motor turning then the motor is either faulty itself or not being driven and that is a fault of the unit that will need to be assessed using a meter (volt-ohm) likley the motor itself has failed or its drive mechanism I am afraid the unit would need to be dis-assembled and the work carried out (meter checks parts replaced)if you\someone you know want to pursue that let me know please, if you need a tech www.tvrepairpros.com will locate a tech in your area.

I am sorry this is nothing easier

Let me know if you need more help.

I would be grateful if you could rate the information positively 3 to 5 stars with the rating bar at the top of the page thank you.

Regards

Anthony

Customer: replied 1 year ago.
I have a friend who is an Engineer. He'll be here shortly and be in touch with you. Thanks!
Expert:  Anthony_Infotech replied 1 year ago.

OK thanks

Customer: replied 1 year ago.
In addition to the original quote?
Expert:  Anthony_Infotech replied 1 year ago.

Sorry I do not know what you are referring to?let me know

Anthony

Expert:  Anthony_Infotech replied 1 year ago.

Kimberley I have nothing to do with billing or anything I simply use the site as a verified technic***** *****ke you do if that is what you mean?

Anthony