Facing TV Problems? Ask a TV Technician.
Hello, Sorry you're having problems. I need more information to help you here.
All I can see is you have Fios and "I can have channel 3", what does that mean exactly?
Also, to proceed- I need the following info:
1) What is the model number off of the back of the TV?
2) How long have you had FIOS?
3) What exactly do you see on your TV screen?
4) How is the FIOS box connected (using HDMI, etc.)?
I'm not sure if you're having problems replying? Please don't try to reply to the e-mail the site sends you. Instead use the link to get to the site page and reply here.
No I can't take a phone call- sorry. The site sends that offer to you automatically- it's not anything I have any control over. Please simply reply back to the info requested here to proceed.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble. I'd be happy to help you here or by phone if you prefer.
If you have not done so already, can you please reboot your cable box by unplugging power to it for 60 seconds.
I’ve attempted to accept your call request, but it appears to have failed on your end due to a payment issue. You may need to increase your deposit or clear a security hold on your account. I’ll resend a new phone offer from my end that may be more readily processed. If you prefer to continue here in chat, that is fine too, just let me know. Just let me know either way.
Do you need help with this?