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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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We have reported a broken 60 inch visio(Costco) but have not

Customer Question

We have reported a broken 60 inch visio(Costco) but have not heard
JA: How long has this been going on?
Customer: from Iti
JA: What troubleshooting have you tried?
Customer: Purchased a new remotee, didn't help
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: just waiting for a response re timing of repaair
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

I see no prior/open questions from you, so we'll need to start from the beginning.

Can you please give the complete model number of the tv, and a detailed description of the problem?