How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Jvc hd 56g886 i can only get sound through a sound bar when

Customer Question

Jvc hd 56g886 i can only get sound through a sound bar when my tv is connected to antenna but i can hook up cable and get channels but no sound
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

- You mean you get sound through soundbar when watch channels through antenna but do not get sound when watch cable box channels?

- TV shows normal picture for channels either through antenna or cable box?

- What kind of connection cable used to connect soundbar to TV for sound?