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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Cd loads into the player but after 2 revolutions the player

Customer Question

Cd loads into the player but after 2 revolutions the player just stops. It's as though a sensor is dirty and doesn't recognize the media.
JA: How long has this been going on?
Customer: Hard to say. I don't use it every day. S0metimes it sits idle for months. I used it successfully about a year ago. I bought another machine at Christmas from a hock shop but it didn't recognize CD-R or CD-rw
JA: What troubleshooting have you tried?
Customer: I took the cover off and observed. I was afraid to do more for fear of damage
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: That's about all I know. I have never used a cleaning disk or anything like that. I didn't know if it might damage the optics.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, What is the Brand and Model of the CD player please?