How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

S, Samsung un32j400 pop up message wide color enhancer,

Customer Question

JA: Huh?
Customer: Samsung un32j400 pop up message wide color enhancer, connect share mode
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: 32' series 4; tried volume with hold menu for 15 sec
JA: What troubleshooting have you tried?
Customer: dont know what to do, unplugged to begin with, activated volume button , then held down on menu button for 15 sec..
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: dont believe so
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.



Sorry those preliminary questions are computer generated I am the tech dealing with this my name is ***** ***** lets see if I have this right you are getting messages on the screen of various sorts is this correct?