Facing TV Problems? Ask a TV Technician.
Hi there and welcome
First, can you replace the batteries in the remote please and then tell me if the remote resumes working.
Let me know the results please
ok, and to clarify, you had a smart phone, you put it in camera mode, then you pointed the end of it at the camera and pressed buttons on the remote but nothing showed correct? No flashing light (as the camera sees infrared light)
ok, then it confirms the remote has stopped working if you see no lights on it at all.
You can purchase a replacement one for your TV from my link below
CLICK ME TO OPEN
If you would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.