Facing TV Problems? Ask a TV Technician.
You have gone and opened a new question so that will mean you will be charged so you will have to sort that out here <<click
Please run the DVD again make sure you are happy that the sound does not drop out using that , if it does NOT then if you are using HDMI from the box to the TV please swap the lead, if you still have problems after that then you will need to contact your cable\satellite provider who will swap out the box
Let me know if you need more help
Submit this question for refund thank you but only do that when you are fixed up with the issue
If you click the blue writing above you can do that for this question I have nothing to do with billing at all sorry