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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I messed things up somehow and now I have a tool bar at the

Customer Question

I messed things up somehow and now I have a tool bar at the bottom of my screen which has 6 rectangles HDTV, DOLBY ON/Sleep timer , PC IN, HDMI, Eco. I cannot get it off the screen. I want to watch my video and the tool bar will not go away. I don't know how it got there to begin with.
Submitted: 1 year ago.
Category: TV
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
Please use the 406 -633-2246 phone number
Expert:  TV Tech1 replied 1 year ago.

Sounds like you are in the TV's Demo mode.

If it's a Samsung -

If it's an LG -

If it's a Vizio -

Those are the Big 3 TV brands out there. If you know your brand name, or have the TV's manual you can usually find out the information needed to remove the Store/Demo mode from your TV.

Customer: replied 1 year ago.
This is worth 0!!!! I gave you the brand, I gave you the model and if it was in the manual I would have addressed it. I can go to their website for $0, but wanted an immediate answer. I am really angry. This is a total rip-off!
Expert:  Aric replied 1 year ago.

Hello, I'm sorry but you did not post any brand on this page. If you need help then postback with the brand and model number off of the back of the set. The previous expert can you as much info as he could based on what you posted. Without specifics we cannot provide specific answers. Let me know if you need assistance.