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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I get only one channel on my t v I believe pushing buttons I

Customer Question

I get only one channel on my t v I believe pushing buttons I may have put child lock on all the other stations I previously recieved
JA: How long has this been going on?
Customer: It is a tv we only use in the mountains happened a month ago
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: about 2 years old RCA LED32B30RQ ROHS mnfg feb 2013
JA: What troubleshooting have you tried?
Customer: tried hooking to ;local cable at home still getting only one station
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no thanks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

- Does TV ask any password ***** change channels?

- Have you run channel scan so TV can get fresh channel tuning data?

Thanks.