How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

We have new sony TV model KDL48W700 + EHF/TV46 and KDL48W

Customer Question

We have new sony TV model KDL48W700 + EHF/TV46 and KDL48W
and SONY soundbase HTXT1 We currently can not get a picture and the Bell
representative the signal has to be changed to VARIABLE. How do we do this or can you
do it from there?
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it.

Can you please provide me details of problem in TV and what video devices/ source are connected to TV?

Apparently fixed and variable audio has nothing to do with picture on TV.