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Jason Jones
Jason Jones, Customer Service
Category: TV
Satisfied Customers: 16425
Experience:  Several years of troubleshooting.
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The wifi connection to my samsung 55" curved tv has stopped

Customer Question

the wifi connection to my samsung 55" curved tv has stopped working. How do i fix this?
Submitted: 1 year ago.
Category: TV
Expert:  Jason Jones replied 1 year ago.


I am the person that will be helping you today.

You may need to reconnect to the wireless signal. First, unplug the power to the tv, plug it back in, and turn it on. If that doesn't solve the problem, continue below:
- Go to Menu > Settings > Network > Wifi.

- Reconnect to your signal and test the connection.

I look forward to hearing your feedback concerning whether or not your problem is fixed.

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Customer: replied 1 year ago.
Neither worked. The wifi does not show on the network. Only the hard wire shows. I have also tried manually inserting in the DNS server as well as which I have seen as fixes.Scott
Customer: replied 1 year ago.
Got it to work. Saw on your list of other fixes to unplug tv for 10 minutes and it worked.
Expert:  Jason Jones replied 1 year ago.

Thank you for the update. I am glad that it is working for you now. Please, do not forget to rate my help on this page.