TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

Emerson led tv stays on one channel- channel 3. Should I go

Customer Question
Emerson led tv stays on...
Emerson led tv stays on one channel- channel 3.
JA: Just to clarify, what's the LED television's exact make and model?
Customer: Should I go to source and move to tv, hdm 1, hdm2, hdm 3, video
JA: What troubleshooting have you tried?
Customer: Lf501eMf is model no.
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: This is my elderly mom's tv- I am here visiting and she says it only gets ch 3 for past 2 days- but I know it's something she pressed by mistake
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 1 year ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Customer reply replied 1 year ago
What will total charge for this be?
Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 minutes by:
7/2/2016
TV Technician: Mike G., Technician replied 1 year ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7,660
Experience: 10 Years Audio Video Repair & Setup
Verified

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-Who is the channel provider? comcast or directv or?

___________________________________________________________________

** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Ask Your Own TV Question
Customer reply replied 1 year ago
Charter tv. Com.cast
TV Technician: Mike G., Technician replied 1 year ago

huh? which one? Charter or Comcast?

Is there a Charter or Comcast box sitting next to this tv?

Is there a Charter or Comcast remote that controls that box?

Ask Your Own TV Question
Customer reply replied 1 year ago
Charter is her cable provider. This is my elderly moms tv- I'm visiting- it's something she pressed by mistake
Customer reply replied 1 year ago
No Emerson remote only
TV Technician: Mike G., Technician replied 1 year ago

You are sure there is no Charter box sitting next to this tv and no Charter remote that controls the box?

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 1 year ago

Appears the site sent you an automatic pop up for phone call service. This was not sent by me, and I am not available by phone. In the mean time we can continue our chat...

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 1 year ago

You are sure there is no Charter box sitting next to this tv and no Charter remote that controls the box?

Ask Your Own TV Question
Customer reply replied 1 year ago
Ok it looks like the cable boxes are in bedrooms not in den- just says general instrument. Interactive digital communications in one and Motorola on the other box
Customer reply replied 1 year ago
I think she pressed something by mistake- do you know if after pressing source I should press tv, hdm 1, 2 or 3 or video?
TV Technician: Mike G., Technician replied 1 year ago

That is good information, but I wan't to know if THIS tv has a Charter box with remote?

Ask Your Own TV Question
Customer reply replied 1 year ago
No charter boxes w remotes
TV Technician: Mike G., Technician replied 1 year ago

If there is no box, then the tv does NOT need to be put on hdm 1, 2 or 3 or video. It needs to be on "TV". Then just use the channel up/down buttons. If you don't get any channels then channel scan must be performed, found in tv user manual page 23:

http://www.funaiport.com/download/download.php?id=3726&brand=Emerson

If the scan does not find any channels then, there is something wrong with that cable outlet or the tuner is defective in the tv.

Let me know how else I can help and before you go please take a moment to submit at least a 3 star rating at the top of this page. Then if you still need help you can reply back and I will be happy to assist you further.

Thanks
Mike

Ask Your Own TV Question
Customer reply replied 1 year ago
But she has cable
TV Technician: Mike G., Technician replied 1 year ago

yes sir. No cable box = set it to "TV" which is the built in tuner. use tv remote to scan for channels page 23 of supplied manual.

Tell me how far you get, where you get stuck.

Ask Your Own TV Question
Customer reply replied 1 year ago
Scan worked fine and apparently same thing happened last weekend when my sister was here and she was able to press something and get it working but she doesn't rememer what
TV Technician: Mike G., Technician replied 1 year ago

You just performed the scan?

Ask Your Own TV Question
Customer reply replied 1 year ago
Performed it before I got online looking for help
Customer reply replied 1 year ago
The scan
TV Technician: Mike G., Technician replied 1 year ago

And what happened during/after the scan? It found all the channels?

Ask Your Own TV Question
Customer reply replied 1 year ago
from douce on remote I pressed tv which then went to hdm 1 and if I hit ch button it then goes to hdm2
TV Technician: Mike G., Technician replied 1 year ago

What happened during the scan? It found all the channels?

Ask Your Own TV Question
Customer reply replied 1 year ago
then back to one channel-
TV Technician: Mike G., Technician replied 1 year ago

Are you seeing my replies? I keep asking:

What happened during the scan? It found all the channels?
Ask Your Own TV Question
Customer reply replied 1 year ago
but I can't get any besides the one w the remote
Customer reply replied 1 year ago
How much has this "session" cost me? I still don't have a solution
TV Technician: Mike G., Technician replied 1 year ago

-unplug the tv POWER cord from the wall outlet.
-press and hold the power button on the tv for 20 seconds and release.
-plug in the tv power cord, turn on, and test (set to TV change channels).

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 1 year ago

read site help pages for billing inquires. not allowed to speak on that as a tech.

Ask Your Own TV Question
Customer reply replied 1 year ago
No difference. Same problem
TV Technician: Mike G., Technician replied 1 year ago

Sorry to hear that. This means the tv is defective and needs parts and service which cost more than a new tv of similar size.

Ask Your Own TV Question
Customer reply replied 1 year ago
No because if that was the case my sister wouldn't have gotten it working last weekend. Problem is she doesn't recall what she pressed either. Tv is only 2 years old
Customer reply replied 1 year ago
What is the charge for this service?
TV Technician: Mike G., Technician replied 1 year ago

already stated billing inquires policy.

good luck with the tv.

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 1 year ago

na

Ask Your Own TV Question
Customer reply replied 1 year ago
What phone no do I call??
TV Technician: Mike G., Technician replied 1 year ago

go to home page, see site help

Ask Your Own TV Question
Ask Mike G. Your Own Question
Mike G.
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7,660
7,660 Satisfied Customers
Experience: 10 Years Audio Video Repair & Setup

Mike G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
32" LG LED TV has intermittent horizontal lines. just
32" LG LED TV has intermittent white horizontal lines. just replaced the power supply and trying to figure out if the power supply is bad or something else? … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,676 satisfied customers
I have a Kogan 32 Angora Smart LED TV, KALED32SMTZB, it has
I have a Kogan 32 Angora Smart LED TV, KALED32SMTZB, it has been working perfectly until tonight when I switched it on it came up Kogan Smart TV loading and then went to a white screen with the word K… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,653 satisfied customers
My Samsung LED TV has sound but no picture. The backlights
My Samsung LED TV has sound but no picture. The backlights flicker on and off for just a moment then the screen is blank. I tried replacing the main board with the LED inverter it did not solve the pr… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
Pixelation problem with Samsung LED TV Model UN60EH6050FXZA
Pixelation problem with Samsung LED TV Model UN60EH6050FXZA purchased in 2012. I have Comcast Cable, a Samsung DVD player, and stream thru an Apple TV. Up to last week all worked perfectly, beautiful … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
323 satisfied customers
I have a new Samsung LED TV UEC406530U and have inserted the
Gateway Ping. I have a new Samsung LED TV UEC406530U and have inserted the samsung wireless lan adapter WIS09ABGN and it picks up my network. However when i do the network test it's okay withs the ip … read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
I have a LG LED TV Model 42LV4400-UA. Purchased in
i have a LG LED TV Model 42LV4400-UA. Purchased in 2010/2011. When the TV is off, the lower right corner of the TV is a constant red light (which it should be). When i turn it on, the red light starts… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,653 satisfied customers
On my Led TV MHL, I accidentally hit the wrong key and made
On my Led TV MHL, I accidentally hit the wrong key and made my pic too large- How do I can get back to standard size pic where i can read words at bottom of pic agaiin? … read more
Jack
Jack
technician
factory trained engineer
2,159 satisfied customers
The treble on my Panasonic led TV fades in and out,
the treble on my Panasonic led TV fades in and out … read more
Jack
Jack
technician
factory trained engineer
2,159 satisfied customers
I have a Akai 38.5" full HD LED TV with built in Video
I have a Akai 38.5" full HD LED TV with built in Video player & can't find the manual. When trying to reprogram from my remote there is no exit key yet the TV screen refers to the exit button. Is ther… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
323 satisfied customers
I unplugged my led tv yesterday to move furniture. When I
I unplugged my led tv yesterday to move furniture. When I plugged back in I initially got no lights, now I have a red light, unblinking, but tv will not turn on with remote or by hand. Cable box also … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,653 satisfied customers
I have a 60" LG digital LED TV. During normal operation
I have a 60" LG digital LED TV. During normal operation tonight there was a sudden loud noise (like a gunshot) and then it stopped working (no sound, no picture, no power). … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
What is the 4 digit number to get stations? Led tv series4
I have had this tv for11years and it hever been set up correctly … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Have a hitachi le48m4s9 led tv and I want to turn off the
have a hitachi le48m4s9 led tv and I want to turn off the accent light that comes on when you turn the tv off.… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a Sharp Aquos LC-50LB371U LED tv and the picture went
i have a Sharp Aquos LC-50LB371U LED tv and the picture went out i performed the flashlight test and noticed that the picture is their but the back lights are out, do ireplace the back lights and the … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Lg 42LN5400UA led tv, Sound but not picture. Began diags and
Lg 42LN5400UA led tv, Sound but not picture. Began diags and found no leds lighting up. Replaced led strips and and now have screen lighting up, but still sound and no picture. Have cleaned contacts o… read more
Jack
Jack
technician
factory trained engineer
2,159 satisfied customers
Samsung cannot get it off of store mode to home mode. LED TV
Samsung cannot get it off of store mode to home mode … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
323 satisfied customers
I have a samsung UN60ES7500F led tv recently developed a
i have a samsung UN60ES7500F led tv recently developed a shadowy dark … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
103 satisfied customers
Overall TV dimensions forLG60UJ7700 4K UHD SMART LED TV?
Overall TV dimensions forLG60UJ7700 4K UHD SMART LED TV? … read more
Cabletech
Cabletech
High School or GED
140 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x