How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anthony_Infotech Your Own Question
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14667
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Type Your TV Question Here...
Anthony_Infotech is online now
A new question is answered every 9 seconds

Left side of my led hdtv is not as bright as right side,

Customer Question

Left side of my led hdtv is not as bright as right side
JA: Just to clarify, what's the HDTV's exact make and model?
Customer: Just a moment
JA: What troubleshooting have you tried?
Customer: Samsung model #UN2EH4003F
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No Thanks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.



Is it like this if you use another input like a DVD player for example?

How old is the set now please?


Customer: replied 1 year ago.
Like this in tv mode and hdmi mode ps4 2-2 1/2 yrs.
Expert:  Anthony_Infotech replied 1 year ago.

OK the problem is likely to be the t-con board OR the LCD panel itself in these cases its a 50\50 chance its the panel, now if its the panel (screen) that is a no go as the costs would equate to replacing the set, the catch 22 is that the t-con board that drives the panel cannot be checked it can only be replaced to eliminate it , cost of t-con around $80, if you want to do that yourself please let me know I will provide all the info and on-going info necessary for you to do that.

I am sorry this is not something easier, we see LCD panel failure and t-on board failure every day its a flaw of LCD technology.

Let me know please

I know this is not very good news however I still need to be rated positively for me to receive credit from the site thank you, ***** ***** need any more help just ask

Please consider rating the answer positively with the rating bar of stars at the top of the page, rating me positively enables me to receive payment from the site (I am a user of the site like you are a verified technician) if you need more help let me know , note the question is open for 30 days should you need more help now or later thank you.

Many Thanks