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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a lg tv modle las551h(7A). and lg soundbar. The i

Customer Question

I have a lg tv modle las551h(7A). and lg soundbar. The i cannot get any sound from the sound bar. It is hooked on optical but the speakers are set in bluetooth. I cannot find a way to change this. Can you help?
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, Just to clarify, did you have this system working together previously, or is this the first time setting it up?

Also, please get me the model number of the LG soundbar, and is THAT what you are saying is stuck in BlueTooth?

Expert:  Aric replied 1 year ago.

Do you need assistance with this?

Expert:  Aric replied 1 year ago.

Okay, upon checking the "lg tv modle las551h(7A)" you posted- that is actually the soundbar.

Now what is the model number off of the back of the TV, and where are you seeing something stuck in BlueTooth?