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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Originally sound went off. I pressed all the buttons. then

Customer Question

originally sound went off. I pressed all the buttons. then called Comcast but nothing is still not working. Comcast can not come out for three days.
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.



So you have disconnected from wall-power the cable box AND the TV for 5 mins then re-plugged both back in again still no sound is that correct please?

If so if you try another input like a DVD player (for example) is that the same please?