How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Aric Your Own Question
Aric, Technician
Category: TV
Satisfied Customers: 44458
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
Type Your TV Question Here...
Aric is online now
A new question is answered every 9 seconds

How do I connect Netflix from my computer to my tv

Customer Question

how do I connect Netflix from my computer to my tv
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, You usually don't connect Netflix to your TV form a computer. You usually do it using a built in App (if the TV supports it) or by purchasing an external streaming box that does. Please postback with the MODEL NUMBER off of the back of your Samsung so I can look and see what this TV supports.

Expert:  Aric replied 1 year ago.

I'm not sure if you're having problems replying? Please don't try to reply to the e-mail the site sends you. Instead use the link to get to the site page and reply here.

Expert:  Aric replied 1 year ago.

If your TV is not a Smart TV ,then you will need to purchase a streaming box or stick like an Amazon Firestick, or Roku to connect to the TV's HDMI port and then you can view Netflix using the built in app on the streaming device.

If you need further assistance let me know. PLEASE DO click at least a 3 STAR RATING, at the top of the page for my efforts. That is how the site credits me for my work.

Expert:  Aric replied 1 year ago.
  1. Press the Smart Hub button.
  2. Select Netflix.
  3. Select Sign In.​
    • If you do not see Sign In, select Yes on the Are you a member of Netflix? screen.
    • If you are not yet a member, set up your membership.
  4. Enter your Netflix email address and password.
  5. Select Sign In.

If you wish to start over and/or sign in with a different email address at any point during this process, enter the following sequence using the arrow keys on your controller:

  • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up
  • Select Sign Out, Start Over, or Deactivate.
Expert:  Aric replied 1 year ago.

Do you need further assistance with this?

Customer: replied 1 year ago.
on my tv it says - device may not be connected to the Internet
Expert:  Aric replied 1 year ago.

Have you setup the TV to the internet?

Expert:  Aric replied 1 year ago.

You never posted any details about the TV- what the model was, if it's brand new, what you've tried so far, etc. So it's hard to give you specific instructions unless you can reply back with some of this?

Expert:  Aric replied 1 year ago.

Feel free to reply back if you need more help, or want to reply back with more details. It does not cost you anything more to reply back once you've rated. Please do rate me positively (at least 3 STARS) and I will continue with you on this as needed. The positive rating ensures I am credited for my work.