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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Sanyo tv amazon fire stick all I get is no signal,

Customer Question

Sanyo tv amazon fire stick all I get is no signal
JA: Can you guesstimate how old your Sanyo is? And just to clarify, what's the exact model?
Customer: Urc206bbcir
JA: Huh?
Customer: That is what on remote. See no model no. 1 USB port
JA: What troubleshooting have you tried?
Customer: Turn tv off and on
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No thanks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

- Could you please get me the complete model number written on back of TV?


Customer: replied 1 year ago.
Where on tv
Expert:  Shahid replied 1 year ago.

On rear cover of TV there would be label/ sticker that contains model number info.

Expert:  Shahid replied 1 year ago.

Phone call assistance is bit early at this stage because I still don't know your TV model number to pull the related manuals for troubleshooting purpose.


Customer: replied 1 year ago.
Customer: replied 1 year ago.
Expert:  Shahid replied 1 year ago.

Checking the model number Dp32013, please hold on

Expert:  Shahid replied 1 year ago.

OK, got the correct model number.

What HDMI input of TV is hooked with Amazon Firestick?