Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Abbie.
Your tv uses the remote that is part number N2QAFC000006. Because it is a very old model it is no longer available though.
You can get a generic replacement here: http://amzn.to/28OBY8D
The original remote is the only one that would be guaranteed to work fully.
Yes, the other ones would be expected to have some functionality, it will likely power on and work for volume, but other functions would not.
If you don't want the generic, when the original is not available, the next best option is a programmable universal remote such as a logitech harmony (click here for example).
Do you need more help with this?If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.