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My Sharp 60" just went black, nothing? Thank you and it was

Customer Question
My Sharp 60" just went...
My Sharp 60" just went black, nothing?
JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?
Customer: Thank you and it was purchased on 1/3/2011.
JA: What troubleshooting have you tried?
Customer: Called repairman & I was charged $200 he said some setting or settings were changed on the remotes meaning AT&T remote and the Sharp remote. So he was really lucky & did not tell me which.
I pushed buttons on remotes but need the correct buttons/settings probably one button on each. Very frustrating and costly. Thank you.
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Just want it to work. Thanks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 1 year ago.Category: TV
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Answered in 1 minute by:
6/20/2016
TV Technician: Richard, Technician replied 1 year ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 39,413
Experience: Avid TV Technician
Verified

Hi there and welcome

Can you press on the TV remote, the input or source button to change the source channel (eg: HDMI 1)

Repeat this until you get a picture or do a full cycle of the input channels.

Let me know the results please.

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Richard
Richard
Richard, Technician
Category: TV
Satisfied Customers: 39,413
39,413 Satisfied Customers
Experience: Avid TV Technician

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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