Facing TV Problems? Ask a TV Technician.
What do you mean by recover PRIME?
Is it not working?
Are you getting an error message?
Ok, thanks for that info, Ken!
So, Prime has moved to a new broadcasting frequency, therefore you will need to re-tune your equipment to pick up the channel on the new frequency.
How do you currently receive your TV channels - is it through a freeview box or directly to the TV?