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My Sharp Aquas TV has a built in DVD/Blue-ray player. It

Customer Question
My Sharp Aquas TV has...
My Sharp Aquas TV has a built in DVD/Blue-ray player. It will not eject the Blue-Ray so we can return the rented DVD. How do I get it to eject?
JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?
Customer: It is seven years old. Where do I find model #?
JA: What troubleshooting have you tried?
Customer: Just tried all the options on the Menu of tv to reset. No getting online and see to press the stop button for 10 seconds
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: yes please
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 1 year ago.Category: TV
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Answered in 5 minutes by:
6/15/2016
TV Technician: Aric, Technician replied 1 year ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,757
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, The model number is ***** a sticker on the back of the set- please get that and reply back so I can help you.

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TV Technician: Aric, Technician replied 1 year ago

Anything, no?

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Customer reply replied 1 year ago
Its hanging upnext to the wall and can' seeit. Only know that it is a 7 year old Sharp Aquas TV with built-in DVD playere
TV Technician: Aric, Technician replied 1 year ago

Okay, I can't look up a set based on the year (no way to search that way). Anyhow, next to the DVD slot on all of the players I know is a manual Eject button. Can you find this, yes or no?

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TV Technician: Aric, Technician replied 1 year ago

If so, then if you press and hold that button for 7 full seconds, can you hear the Eject motor engage trying to remove the disc?

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Customer reply replied 1 year ago
No it is not there. Only operation buttons and vent and USB port.
TV Technician: Aric, Technician replied 1 year ago

Sorry, I can't even look up the set so will opt out at this point.

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TV Technician: Nathan, Installer replied 1 year ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 27,351
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

I'll do my best to help you here, but really need more info, can you try to find the manual or get a peek at the back of the tv (the wall mount bracket should tip/tilt out at the bottom).

If not, can you tell me the screen size and it is wide/rectangular, or square?

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TV Technician: Nathan, Installer replied 1 year ago

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

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Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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