Facing TV Problems? Ask a TV Technician.
Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it.
Please give me few minutes while I look into your previous question.
OK, have you tried to select correct video input in TV to get Roku picture?
What is the label of red-white-yellow input of TV where you hooked the Roku?
Please select that video input of TV to see if TV shows Roku logo or home screen?
Where did you connect that red-white-yellow cable into TV coming from Roku box?
I understand, those jacks would be labeled with some thing like Video-1 or Component-1 etc
There is one set of colored jacks on rear of TV and other is on side panel.
Is it possible for you to connect the Roku along with HDMI cable to any other TV to confirm the Roku box is working?
OK< connect the yellow wire of Roku into green jack of TV side panel, plug red- white wires of Roku into red-white jacks of same set of jacks for sound. Press
Does TV display New Device Found message now?
Hi, I need to go offline for 30 minutes now, will reply you later.
Excellent, glad to know it worked and problem is resolved. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. If you don't see rating option then intimate here.Regards,Shahid.