How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a E 552V Vizio. Have disconnected Direct TV and

Customer Question

I have a E 552V Vizio. Have disconnected Direct TV and installed outside antenna. The auto scan produces nothing. Can u shed any help for me
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hi , I`m Jack an independent Tv/audio repairman with 40 years experience.
Perhaps i can help you with this , please let me know when you see this.

Expert:  Jack replied 1 year ago.

Can you give me your zip code and I will tell you what you are supposed to receive with different type of antenna`s ?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
I need your answer not more expense. Was supposed to be 28 dollars
Customer: replied 1 year ago.
He already paid and can't find the first answer you sent him for the 28 dollars ! So he better not be charged !
Expert:  Jack replied 1 year ago.

Hello , was out when you replied , sorry about that and I must say that I`m an independent tech. and have no idea what your charges or cost are but yes it does look like $28 that you deposited and not paid yet .

Now if that part is done then we may look at your tv ??

Expert:  Jack replied 1 year ago.

Your model number would be E552VLE ?

If different please let me know.

Now can you see it search for channels ?

How long does it take approx. before telling you nothing was found ?

Customer: replied 1 year ago.
You are right,it is not paid,I chose to end this with no viable answer from Jack other than zip code request. I think this would be endless pit. I did not request free trial for 28 dollars.
Expert:  Jack replied 1 year ago.

Again you lost me with the money matters ,

Are you there now and would you wish to proceed or opt out ???

Expert:  Jack replied 1 year ago.

You never answered my questions so i am going to opt out