Facing TV Problems? Ask a TV Technician.
Hello, There's not a one shot answer without me knowing some more information- since there's several methods to connect SAT to the TV, and the answer depends on which is used.
So, can you tell me what type of cabling/connections are running from the SAT box to the TV?
Also, exactly WHAT do you see on the TV screen right now?
Please provide as much detail as possible.
Too early for a phone call on this one. I need to be able to look things up.
Look at the back of the TV where the cabling from the satellite box connects- the port will be labeled on the TV (ex: HDMI, antenna, component video, etc.). This is important.
I'm not asking anything about a phone call or about any more money. You need to be able to provide the info requested to solve this. If you cannot, then I will have to opt out. Let me know if you need help. If so reply back with what I've asked.
Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it.
Please reply back if you still need assistance.
OK, no problem.