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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I'm having picture problem with Soney 32 inch tv not in

Customer Question

I'm having picture problem with Soney 32 inch tv not in warrenty
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

Can you double check the model number you gave is not quite right. Maybe KDL-32L4000

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Expert:  Mike G. replied 1 year ago.

Also, if you bring up the tv menu using the Sony remote, is that menu also affected by this problem? or is the menu clear?