Facing TV Problems? Ask a TV Technician.
Hello, First- sorry you're having problems.
Secondly, when you say "Pause the TV"- the TV itself doesn't have the ability to pause, but perhaps something else in your system does- a DVR or DVD player perhaps?
Also in order to determine WHAT exactly is causing those lines- what you need to do is WHILE the lines are on the screen, grab the original Panasonic remote and press MENU. Does the TV's OWN MENU cover OVER those lines? If it does, then the lines are caused by your "Source"- and not your TV (meaning the DVR, DVD, or even faulty cabling are causing the issue).
Let me know what you find and we can proceed.
Do you need further assistance with this please?
Thank you for the reply. If it's a DVR and those lines change color when you pause it- then it's quite likely the issue is caused by the DVR or the cabling (is it an HDMI cable being used? If so, you would replace that first in this case).
However if those lines appear OVER the TV's OWN menu (make sure you're using the original TV remote and not the DVR remote to pull up the MENU), then you're looking at the beginning of a TV hardware issue.
Feel free to reply back if you need more help, or want to reply back with more details. It does not cost you anything more to reply back once you've rated. Please do rate me positively (at least 3 STARS) and I will continue with you on this as needed. The positive rating ensures I am credited for my work.
Okay thank you. Another good way to do this is to shut the TV off and let it cool for a few minutes- so you can get those startup lines. Turn the TV on and when they appear press MENU. Let me know what you find when able.
Okay sounds good.
Did you need further assistance with this?
Hello, I was just following up to see if you needed further help. The site shows that since the question is open that you are still looking for help. Or, if you received the information you were looking for- please kindly RATE my service POSITIVELY to reflect that. Thank you.